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Why would an ATM keep your card?

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asked Nov 28, 2015 in Finance by misty01
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It can be a troubling experience. You are standing at an ATM machine hoping to take out money when the card refuses to come out. It is never easy to deal with such a situation as you press away in the hopes it will pop out and you can walk away. Let's take a look at a few reasons as to why this occurs in the first place.


If the card has been reported as stolen, you will not be able to receive the card back. This is why the machine takes it in immediately before processing. There is a complete system inside which checks whether the card has been reported or not [1].


Another reason can have to do with simply not knowing the PIN. If this happens three or more times, the machine is going to keep the card and not give it back [2]. 




1) http://ux.stackexchange.com/questions/40114/why-do-atms-need-to-take-your-card-in


2) http://benignblog.com/2014/02/why-atm-keeps-your-card.html

answered Nov 29, 2015 by kingusama92 (23,380 points)

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